Our Unique
TotalCare Programme
When you trust us with your hearing care, TotalCare is our promise to deliver and your peace of mind. Choose a package to match your hearing aids and the cover that suits you.
Book OnlineEssential
listening environments.
Standard
listening situations.
Advanced
listening situations.
Premier
demanding listening situations
Your package is matched to the hearing aids you’re fitted with. All TotalCare members are cared for by our HCPC-registered audiologists.
*Where applicable to non-rechargeable hearing aids.
Everything You Can Expect...
Our unique ‘TotalCare’ programme sets out everything you can expect from Correct Hearing when you trust us with your hearing healthcare. TotalCare is our promise to deliver – and your peace of mind. The benefits are:
What is TotalCare?
TotalCare is our unique aftercare programme, and it's where our service really begins. Once your hearing aids are fitted, TotalCare sets out everything you can expect from us — from regular check-ups to ongoing support — so you can enjoy your hearing aids with complete peace of mind.
What's included in TotalCare?
Every TotalCare plan includes a free starter kit, ongoing support and advice, a check-up every six months and a full annual assessment. Depending on your plan, you'll also benefit from extended warranties, battery vouchers, our self-funded insurance against accidental loss or damage, and discounts or free ear wax removal.
Are there different levels of TotalCare?
Yes. We offer four tiers — Essential, Standard, Advanced and Premier — so you can choose the level of cover that suits you. Our Premier plan includes the most generous benefits, including five years' warranty, free ear wax removal and membership of our Correct Hearing Premier Club. We'll happily help you find the right fit.
Do I have to pay extra for TotalCare?
TotalCare is our commitment to you as part of looking after your hearing with us, and the level of cover reflects the hearing aids you choose. We'll always be upfront about exactly what's included, so there are no surprises — just dependable care for years to come.

Correct Hearing Terms and Conditions
Our terms of supply and warranty for hearing instruments and associated products, including TotalCare cover and your Hearing Assessment form.


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